Straight-Talking Coaching From a Real Operator
40+ years running businesses, plus board-level experience - practical, commercially grounded coaching, not generic leadership theory
Trusted by
Transform your future with business coaching
Gain control of your business
You deserve to have full control to make your own choices and set your own priorities. Get your business working for you, not the other way around.
Boost financial results
Invest your time in only the highest-value activities that drive your business forwards, increasing your financial rewards.
Improve your quality of life
Whether it's the school run or travelling, free yourself from the burden of running your business so you can focus on what matters.
Ready to make sharper decisions and lead with more control?
James works with owners who want sharper decisions, less firefighting, and a team that runs well without them chasing every detail.
That comes from 40+ years actually building, running and advising businesses — real operator experience, not theory.
Practical, commercial, straight-talking.
Less time firefighting. More time leading.
Clients see fewer decisions bouncing back up the chain, meetings that end with clear action rather than more discussion, and teams that solve problems instead of escalating them.
Over time, that adds up to a business that runs with less friction and a leader with more room to think.
LEAD WITH CLARITY
The best version of your leadership is closer than
Picture a business where decisions land the first time.
Where your team solves problems instead of escalating them.
Where you lead with total clarity instead of carrying every call alone.
I've been where you are and I know how far the right thinking partner can take you.
Let's find out what your leadership looks like at its best.
How you will achieve this
Start your coaching journey, gain control of your business and enjoy the life you dreamt of when you started your business.
Eliminate the chaos and build the foundation for your growth.
Create stability through profitable revenue growth.
Develop powerful systems to create more, with less.
Recruit, onboard, train and retain a high-performance team.
Build a well-oiled machine delivering for you and your customers.
You choose the next path on your entrepreneurial journey.
TAKE THE NEXT STEP
The shift from firefighting to leading doesn't happen by accident - it happens through a clear, structured process
You don't need another idea about leadership...you need a different way of working.
One where decisions get made faster, problems get solved at the right level, and you're not the only person carrying the weight.
That shift doesn't happen by accident.
It happens through the right coaching relationship, built deliberately over time.
Different challenges call for different support - here's where to begin
Some CEOs need an ongoing partner for the big decisions. Others need a single session of real clarity before a major call.
Below are the ways to work with James - choose the one that matches where you are right now, or speak to him directly if you're not sure which fits.
One-to-one Business Coaching
Alignment Consultation
Executive Coaching
Transform your business with confidence
It's essential that you achieve real results for you and your business. That's why we back our coaching programmes with a money-back guarantee. As long as you follow the proven systems and complete all of the work and actions agreed upon in your sessions, our coaching programmes are guaranteed to deliver the transformative outcomes you deserve. Ask your coach for the full details.
ROOM TO THINK
You don't need more hours in the day. You need more clarity in how you use them
It's time to grow your business so you can enjoy what matters the most in your life. Let us help you re-focus your time so you can work on your business and not in it.
Learning centre
Explore a wealth of invaluable business coaching resources, including articles, ebooks, and videos, to empower your entrepreneurial journey in our comprehensive Learning Centre.
Insights | Growth | Coaching
What Is a Business Growth Consultant and Do UK SMEs Actually Need One?
Discover how business growth consultants empower UK SMEs to transition from operational roles to strategic leadership, ensuring sustainable growth ...
Success Stories
Bury St Edmunds Estate Agents Secured a 29% Revenue Increase
Discover how Mark Ewin Estate Agents achieved a 29% revenue increase and 35% profit boost through strategic coaching and structured growth. Transform ...
Business Mastery
18 Frequently Asked Questions About Business Coaching
The most frequently asked questions around business coaching and how to implement the ActionCOACH systems into your business.
Business coaching can make your dreams possible...
You should definitely hire a business coach, if only for the fact that you have a mentor to bounce ideas off, a clear plan in place, and someone to hold you accountable. In our first year, we increased our business by 35%. It goes to show that the work you put in is worth it. I now have the flexibility to work from home and, most importantly, have the choice to be at home with my family.
David Rosskelly, Business Owner, Tru Office
When I started, it was just me and a single employee. Within 12 months, my net profit had tripled. Since then, we’ve grown to a team of 12 and gone on to acquire additional companies. It’s a completely different business, and it’s transformed our family life too. None of this would have been possible without ActionCOACH UK.
Louise Seagar, Business Owner, The Inspiration Agency
Finding the right coach has been transformational, and I highly recommend it. I now genuinely feel like a CEO. I have people managing the operational, administrative and client sides of the business, so I’m no longer involved in the day-to-day. I’ve gone from working 80-hour weeks to 40-hour weeks. I’m working smarter, not harder.
Claria Melia, Business Owner, Equitory
There is no way we would have achieved what we have without the coaching and the learning we gained through ActionCOACH UK. It gave us the foundation to grow the business to £50M. We simply would not have been able to achieve that, or grow at the pace we have, without ActionCOACH UK.
Matt Morall, Business Owner, ABEC
As an architect, we’re not taught anything about business during our years of education. You’re left to figure it out as you go along. After 15 years in business, we realised we still didn’t really know what we were doing. ActionCOACH UK gave us the business knowledge and structure we’d been missing from day one. Since working with them, our turnover has increased by 100%, we have our weekends back, and we no longer have that constant pressure of worrying about getting to the end of the month.
Robert Gilmour, Business Owner, Gilmour Architect
Get your free scorecard
Gain clarity in your business with this AI tool designed to instantly highlight where your attention is crucially needed. This roadmap breaks down your business into its component parts and shows you exactly where you need to focus time and resources for maximum return.
- Completely free, takes 7 minutes.
- Instant detailed report with action points.
- Identifying your key focus area to drive your business forward.
About James Akin-Smith
James spent 40+ years building, running and exiting businesses before he ever coached one. That's the difference he brings - he's carried payroll, made the calls nobody else could make, and knows what it costs to get them wrong.
Today he works with owners and leaders who want sharper decisions, less firefighting, and a team that runs well without them chasing every detail. He's direct, commercially minded, and won't waste your time telling you what you want to hear.
If you're carrying more than you should be, or making decisions without anyone to properly test them against, that's exactly where James comes in.
...
ActionCOACH James Akin-Smith will be your business coach, but that's not all you'll have access to when you join ActionCOACH.
Behind him is an amazing network of specialists, covering every business type available to consult with.




