From Firefighting to a Business the Team Could Actually Run

The business was growing, but too much knowledge and responsibility still sat with the owners.

After Covid, it became clear that if one of them was not there, the rest of the team did not always know what needed to happen next.

Through coaching, they stepped back from the day-to-day, clarified team roles and expectations, introduced greater accountability and started working towards a clearer long-term plan.

The result was a team working better together, improved turnover, continued reinvestment and a business with much stronger foundations for future growth