More visibility and profit: Property Remedies

From floundering in the dark to standing in the daylight. That is how Max Lambert, Managing Director of Property Remedies, describes the difference that coaching with ActionCOACH Rotherham has made.

The challenge

When Max first came to me, the business was running on instinct. He knew the property services market well. He had a good team. He had clients. What he did not have was visibility — a clear, current view of the numbers, the pipeline and the priorities that would tell him where to push and where to pull back.

Without that visibility, change was hard. Decisions got made on gut feel. Some worked. Some did not. And Max could not always tell which was which until months later.

The approach

We worked together on three shifts.

Visibility into the business. The numbers that actually mattered — cash, revenue, gross margin, pipeline — got pulled together into one weekly scorecard. Suddenly Max could see the business clearly for the first time.

A real growth plan. With the numbers visible, we identified the specific areas where growth was both possible and profitable. Then we built the strategies and the 90-day plans to execute against them, rather than chasing every opportunity that came through the door.

Working ON the business, not IN it. Once the cadence and disciplines were in place, Max could lift out of the day-to-day. He started spending his hours on the high-value strategic work that only the owner can do.

The result

Within six months, Property Remedies had grown revenue and profit by 40 percent. Max himself had also taken substantial time off — properly off, with the business continuing to run without him being the bottleneck. The difference between the business before and after coaching was, in his words, "floundering in the dark" versus "standing in the daylight."

"From floundering in the dark to standing in the daylight. Putting a spotlight on the business is the key that made the difference."

— Max Lambert, Managing Director, Property Remedies

What this means for £5m+ owners

Most £5m+ owners I work with across Rotherham and the surrounding areas have a version of Max's "before" problem. The business runs, but they cannot see it clearly. Decisions get made on instinct because the data is not there at the right level of detail. They are chasing opportunities rather than choosing them.

The 40 percent profit growth in Max's story did not come from working harder. It came from getting visibility, then making better decisions with that visibility. The mechanism scales — what worked for Property Remedies works for a £5m+ business too, with bigger numbers behind it.

If you cannot answer "how is the business doing this week?" in under a minute with specific numbers, that is the gap to close first.

Step 1: Get your data. Take 7 minutes to score your whole business across the 6 disciplines of profitable growth. You will get an instant, personalised report on where the biggest gaps are. Score your business →

Step 2: Let us talk. Book a 30-minute Discovery Call directly into my diary. We will look at your scorecard, talk about how visible your business is to you today, and decide what a sensible next move looks like. Book a discovery call →

Alternatively, if you are based in Rotherham or across South Yorkshire and want a quick chat first, call the office on 01709 242751 or email me at timcoleman@actioncoach.co.uk.