Background
"Before joining ActionCOACH, I’d been running my business since 2006 - nearly two decades of solid work - but it always felt like it was falling just short of its true potential. I kept asking myself: What’s missing? Why isn’t this working the way I imagined? At the same time, I was exploring financial growth paths through WealthBuilders, and when ActionCOACH was introduced via a guest speaker, it felt like perfect timing - one of those gut-instinct moments. With a referral from WealthBuilders and a money-back guarantee, it honestly felt like a no-brainer to give it a go."
Initial Improvements
"Almost immediately, things began to shift. I became more goal-focused and financially aware. We set a target to get out of our overdraft by Christmas - and hit it. That was a real turning point. Coaching helped me step back and evaluate how I was spending my time, managing tasks and setting priorities. Suddenly, my weeks had structure. Daily to-do lists aligned with weekly goals, which fed into monthly and quarterly targets, creating real momentum. There were plenty of “lightbulb” moments along the way. Not every strategy landed perfectly, but the overall shift was powerful. From day one, I committed to the process and it paid off."
The Results
"We’ve seen transformation across the board. As a team, we’re now more cohesive and communicative, with weekly meetings that create space for open dialogue and alignment. The energy as a business has shifted - there’s more clarity, accountability and drive. Financially, we’re on top of things like never before, with clear forecasting, realistic targets and visibility that’s lifted a huge weight. I’ve started delegating more and shifting my mindset as a business owner. Perhaps most importantly, I no longer feel so isolated. Being part of the ActionCOACH community - connecting with other business owners in the area who understand the daily challenges has been incredibly motivating."
The Future
"For the first time, I feel genuinely confident about the future now. Before working with ActionCOACH, everything was a bit vague - there was always this five-year plan... but that same plan had been sitting there, untouched for 15 years. It never really moved forward. Now, that’s changed. There’s structure, there’s direction and that works really well for me. My head needs a framework: goals, timelines, formulas and that’s what I’ve been building. I’ve started working through my quarterly, annual and long-term goals, and for the first time, they feel real. During my Alignment Day with Scott, I voiced bold ambitions I’d never said aloud - and now I’m actively working toward them. Even if it’s baby steps, it’s progress and I’m fully committed. What made ActionCOACH the right fit was its structure and sense of trust - it offered a roadmap and the support to follow it. Meeting Scott and the team sealed the deal. But it only
works if you work. You have to show up, be willing to change and take action. If you're ready to do that, this can genuinely transform both your business and your life. Would I recommend it? Absolutely - if you’re serious about growth, organisation and confident leadership, go for it. The results speak for themselves."
Coach Perspective
"The biggest barrier to your success isn’t ‘not knowing what to do’ - it's not doing what you already know. That was the case with Neil. After 19 years in business, he didn’t need more information - he needed clarity, focus and someone to hold him accountable.
Once we got clear on his goals and where he really wanted to take the business, it became about helping him stay on track and follow through with consistent action.
By putting the right systems in place, we were able to free up his time from being stuck in the day-to-day grind. That gave him the space to shift into a more strategic mindset - so instead of just working harder, he’s now working smarter. And the results have been incredible! The best part? This is just the beginning. Neil’s still very early in his journey and I’m genuinely excited to see what we can achieve in his journey going forward!"
- Scott Millar ActionCOACH
