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From Long Hours to Scalable Growth: A Waste Disposal Business Doubles in Size

Overview

This success story highlights how Sharp Group transformed from a hard-working, time-intensive family business into a structured, scalable company with strong financial growth and improved work-life balance.

Before working with Jamie Goral, the business was growing—but not sustainably. Long hours, operational inefficiencies, and lack of structure were limiting progress.

Through coaching, systems, and accountability, the business achieved:

  • Nearly doubled turnover
  • Nearly doubled net profit
  • Reduced working hours for leadership
  • Improved operational efficiency
  • Stronger financial visibility and control




The Challenge: Growth Without Control

Sharp Group had built a strong reputation over decades as a family-run waste disposal business. Growth had been steady—but it came at a cost.

The business relied heavily on long working hours and hands-on involvement from leadership.

As described:

“We spent 12 to 14 hours a day working… the company was growing quicker than we could really manage.”

Key challenges included:

  • Long working hours (12–14 hour days)
  • Lack of operational efficiency
  • Growth outpacing systems and structure
  • Leadership stuck in day-to-day tasks
  • Limited visibility over detailed financial performance

The business wasn’t lacking demand—it was lacking scalability.


The Strategy: Creating Structure, Systems and Accountability

Working with Jamie Goral introduced a new way of running the business—one focused on control, clarity, and sustainability.

1. Implementing Systems and Delegation

A major shift came from identifying tasks that could be delegated and building a team to take ownership of day-to-day operations.

“We didn't realise how much we was doing… now the system is in place and people in place to do them jobs.”

This allowed leadership to step back from operational tasks and focus on growth.


2. Improving Financial Visibility

The business gained a much clearer understanding of its numbers.

  • Greater transparency across financial performance
  • Ability to identify issues early
  • Improved decision-making based on real data

“We can look… at the books and see exactly in detail how the business is going.”


3. Ongoing Accountability and External Perspective

Regular coaching sessions ensured consistent progress and accountability.

Having an external perspective helped the business avoid tunnel vision and focus on long-term growth.

“Someone from outside the box… will see a different vision… sometimes you get so tunnel visioned.”


Building the Business: From Operator to Leader

One of the biggest transformations was in leadership itself.

Previously, time was consumed by operational tasks. Through coaching, the focus shifted to strategic growth activities.

  • Less time spent “in” the business
  • More time spent “on” the business
  • Greater ability to scale

This shift is often the key difference between a busy business and a growing one.


The Results: Doubling Growth and Reclaiming Time

The impact of these changes was significant—and measurable.

  • Turnover nearly doubled in 2 years
  • Net profit also nearly doubled
  • Leadership working fewer hours
  • Improved work-life balance
  • Stronger, more scalable business structure

“With the turnover nearly doubling… the net profit has grown at the same rate.”


What This Means for Other Business Owners

Sharp Group’s journey highlights a common challenge for growing businesses:

  • Growth without structure leads to overwhelm
  • Hard work alone doesn’t create scalability

The key lessons:

  • Delegation is essential for growth
  • Systems create freedom and control
  • Financial clarity drives better decisions
  • External coaching provides perspective and accountability
  • Work-life balance can improve alongside business growth

Many business owners believe scaling requires more hours—but this case proves the opposite.


Conclusion

For Sharp Group, working with Jamie Goral transformed both the business and the people behind it.

From long hours and reactive growth, the business evolved into:

  • A structured, scalable operation
  • A more profitable organisation
  • A business that supports—not consumes—its owners’ lives

As they put it:

“It’s changed me as a person… changed our family life as well.”


Ready to scale your business?

If you're an established business owner looking to break through a growth plateau, improve profitability, and build a more scalable, systemised company, this is exactly the kind of transformation Jamie Goral helps deliver.

Whether you're struggling with direction, team performance, or simply know your business is capable of more, a focused business coaching session can help you identify the gaps and create a clear plan for growth.

Book a call with Jamie Goral today to discover how you can implement proven strategies, strengthen your leadership team, and unlock the next level of your business.