Coaches Success Stories

Business Coaching Success in the Midlands | Restek Case Study

Written by Coach | Mar 25, 2026 3:03:14 PM

Business Coaching Success in the Midlands | Restek Case Study

When you build a business from the ground up, it’s easy to become indispensable.

For many founders, that’s a badge of honour—until it becomes the very thing holding the business back.

That was the situation at Restek.


🎥 Client Story: Watch Restek’s Journey



The Challenge: Transitioning from Founder-Led to Future-Ready

As the original founder, the goal was always clear: build a successful company and eventually step away.

But the path to getting there wasn’t.

Restek made the strategic decision to transition to an Employee Ownership Trust (EOT) model. That meant developing a leadership team capable of taking the business forward—without relying on the founder.

There was just one problem:

The business was still heavily owner-operated.

At one point, the founder was effectively doing the work of 12 different roles. Systems weren’t fully documented, leadership wasn’t fully embedded, and stepping away felt impossible.

On top of that, the pandemic had already delayed progress, adding further pressure to an already complex transition.


Why Coaching?

The decision to bring in Geoff from Fox Coaching came at a critical moment.

This wasn’t about learning theory—it was about execution, accountability, and clarity during a major business transition.

From day one, the focus was clear:

  • Build a leadership team
  • Create structure and systems
  • Stay on track with the long-term exit vision


The Turning Point: Clarity, Accountability, and Structure

One of the biggest impacts of coaching wasn’t just strategy—it was consistency.

Weekly coaching sessions with Geoff became a powerful anchor point:

  • A space to reflect and reset
  • A sounding board during high-pressure periods
  • A mechanism to stay aligned with long-term goals


“Having someone reinforce that vision and make sure I didn’t lose track of it was hugely valuable.”


Instead of getting pulled into day-to-day firefighting, the founder was continually brought back to the bigger picture:

  • What needs to happen this quarter?
  • Are we building towards the exit?
  • Where are we falling behind


That level of accountability ensured momentum never stalled.

Geoff’s approach wasn’t just about advice—it was about keeping the business aligned to its long-term vision, even during the busiest and most challenging periods.


Building the Foundation: Systems, People, and Vision

A major focus of the coaching process was operational clarity.

This meant:

  • Documenting systems and processes
  • Ensuring the team understood and shared the vision
  • Structuring the business for scalability


It also meant making tough but necessary decisions—like hiring ahead of immediate profitability.

The team grew significantly:

  • From around 12 staff to over 45
  • Including 12 office-based roles and 34 operational team members


While profits dipped in the short term, the result was a far more sustainable and scalable business.


The Results: From Chaos to Control

With Geoff's guidance, the transformation was substantial.


Before coaching:

  • Constant staff turnover in key roles
  • Short-term visibility on projects
  • Founder overwhelmed and deeply embedded in operations


After coaching:

  • A stable, growing leadership team
  • An order book secured two years in advance
  • A business that can operate independently


“I went from feeling like an employee in my own business… to being able to step away and let it run.”


What Made the Difference?

According to the founder, this transformation wouldn’t have happened—or at least not at the same speed—without Geoff's support.


Key impacts included:

  • Faster decision-making
  • Confidence to hire and build a team
  • Clear structure for scaling the business
  • Continuous focus on long-term goals


“It certainly would have taken longer. I probably wouldn’t have built the team I have without coaching.”


Final Thoughts: Coaching as a Growth Accelerator

For founders navigating growth, transition, or exit planning, the biggest risk isn’t lack of effort—it’s lack of focus.

Coaching provided:

  • Clarity in moments of uncertainty
  • Structure during rapid growth
  • Accountability to stay on track


And ultimately, it helped turn a founder-dependent business into one that can thrive independently.


Ready to Step Back from Your Business?

If you're feeling stuck in the day-to-day or unsure how to build a business that runs without you, you're not alone.

Geoff at Fox Coaching specialises in helping founders in the Midlands scale, build leadership teams, and create clear exit strategies—without losing control of the business.

Whether you're planning succession, growth, or simply want more freedom, the right guidance can accelerate everything.

👉 Book a call with Geoff today and start building a business that works without you.