Insights from the coaching room
One of the most common responses I hear from business owners when results aren’t where they want them to be is:
“I just need to do more.”
More hours.
More marketing.
More networking.
More meetings.
More effort.
And on the surface, it sounds sensible.
After all, hard work is usually what got the business to where it is today.
But here's the problem.
The very thing that helped build the business is often the thing that prevents it from growing further.
The Hard Work Trap
I was coaching a business owner recently who was working incredibly hard.
Early starts.
Late finishes.
Rarely switched off.
If effort alone determined success, he'd have been miles ahead of his targets.
Yet despite all the activity, progress felt frustratingly slow.
When we looked deeper, the issue became obvious.
He wasn't lacking effort.
He was lacking focus.
Why Owners Default to "More"
When results aren't where we want them to be, doing more feels productive.
It gives us a sense of control.
It feels like we're taking action.
The problem is that activity and progress are not the same thing.
In fact, one of the most dangerous assumptions in business is:
"If I work harder, the business will improve."
Sometimes it will.
Often it won't.
The Difference Between Motion and Progress
Many business owners spend their weeks:
- answering emails
- attending meetings
- solving problems
- responding to customer requests
- helping team members
All valuable activities.
But here's the question I often ask:
"Which of those activities actually moves the business forward?"
The answer is usually:
Very few.
A Coaching Moment I See Regularly
A client tells me they're overwhelmed.
They've got too much to do.
They're constantly busy.
So I ask them to list everything they're working on.
The list is usually enormous.
Twenty projects.
Thirty tasks.
Multiple priorities.
Then I ask:
"Which one of these would make the biggest difference if it was completed?"
The room often goes quiet.
Because deep down, they know.
There are usually one or two things that matter far more than everything else.
The challenge is that they keep getting buried under everything else.
Growth Comes From Solving Constraints
One of the biggest shifts I see in coaching happens when business owners stop asking:
"What else should I do?"
And start asking:
"What's the biggest thing holding us back?"
Because businesses don't grow by improving everything at once.
They grow by solving the constraint.
Sometimes it's:
- sales
Sometimes it's:
- leadership
Sometimes it's:
- recruitment
Sometimes it's:
- systems
Sometimes it's:
- the owner themselves
The key is identifying the bottleneck and focusing effort there.
Why Simplicity Wins
One principle I frequently come back to in coaching is:
Simplicity always wins.
Yet many business owners instinctively make things more complicated.
More initiatives.
More goals.
More projects.
More priorities.
But if everything is important...
Nothing is.
The Most Effective Business Owners Think Differently
The best business owners I work with don't necessarily work harder.
They work with greater clarity.
They know:
- what matters
- what doesn't
- what to delegate
- what to ignore
And perhaps most importantly:
They are willing to stop doing things.
A Practical Exercise
Take a sheet of paper and write down everything you're currently working on.
Then ask yourself:
"If I could only complete one thing in the next 90 days, what would have the biggest impact on the business?"
Not the easiest.
Not the most urgent.
The biggest impact.
Now ask:
"Am I spending enough time on it?"
For most business owners, the answer is no.
The Real Truth
Most businesses are not suffering from a lack of effort.
They're suffering from a lack of focus.
The owner is working harder than ever.
But their attention is spread too thinly across too many things.
As a result:
- progress slows
- frustration increases
- overwhelm grows
Final Thought
There comes a point in every business owner's journey when working harder stops being the answer.
The next level of growth comes from:
- clarity
- prioritisation
- focus
- better decisions
Not more effort.
Because successful business owners don't win by doing more.
They win by doing more of what matters.
ActionCOACH Hastings, The Old School, High Street, Frant, TN3 9DT
01892 234200 info-hastings@actioncoach.co.uk